mobilkom austria Subsidiaries in Serbia and Macedonia Deploy Amdocs Billing

Amdocs Billing is a flexible, scalable and proven billing environment to support all current and future, voice, data and content services. The product incorporates one rater for voice and data, and provides a single customer view across offerings. This helps drive simple, uniquely personal customer interactions and outstanding service to residential and corporate customers.

“mobilkom austria is leveraging its existing investments in Amdocs Billing to support its regional expansion and establish group-wide common business processes in order to deliver a unified and intentional customer experience,” said Charles Born, vice president of corporate communications at Amdocs. “This is a classic example of how a service provider can evolve its operating environment with our Customer Experience Systems Blueprint while driving low-risk deployments and cost of ownership advantages.”

About the Amdocs CES Blueprint
The Amdocs CES Blueprint is the first visionary outline of the operating environment service providers need to establish in order to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. The blueprint allows providers to deliver a seamless customer experience—personalized, participatory and timely across any service, location and device. The Amdocs CES Blueprint leverages Amdocs comprehensive business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to encompass all current and emerging customer experience business processes. For more information, go to http://www.amdocs.com/Site/Vision/ces.htm.

About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.